Kind words from our customers

5 star yelp graphic

Daniel W. – Long Beach, CA

I recently had Command Comfort come to install a Mitsubishi ductless air conditioner in my kitchen. I have central air, but when I’m in the kitchen cooking there is a very small vent to cool the kitchen. Jamie came out and talked us through everything associated with the installation and even brought in a demonstration unit to show us the various functions of the cooling unit.

When the day came for the installation Jack and Christian showed up at exactly the time they said they would be here. They covered the work area in the kitchen with plastic and began the installation. It was fairly quick — it took from about 8:30am until about 2:00pm to get everything done. After the installation was finished, Jack walked us through the operation of the unit. I was very impressed with every contact I had with Command Comfort.

Thank you Jack, Christian, Jamie, and Jeanna.


Lynn F – Palos Verdes Peninsula, CA

Command Comfort is fabulous!!! I can not recommend them highly enough from my first phone call with Jeanna to Jaime for the initial visit and bid to the end of a wonderful installation by Chris, Christian, and Peter. I initially called them and explained my husband’s health issues and the dire necessity for air conditioning due to his health. They worked so hard to be sure they could accommodate us and get a wonderful system installed promptly including the owner himself included in the installation to help us. We are thrilled with the Mitsubishi Ductless system they installed and their terrific attitude and professional service in every manner. Over the course of this summer my husband and I have said how thrilled and fortunate we were to find Command Comfort and how much better our home is, especially for my husband. This is my first Yelp review and I am so happy it has been written for Command Comfort. They deserve it!! They are certainly a 5 Star company and you should definitely call them for your A/C needs!!


Abid K. – Long Beach, CA

Christian, Paul and Jonathan did an outstanding job with the installation of a two-zone system inside of the house, and a 4-zone compressor outside. Jamie did a great job with explaining the ductless system, and follow-up throughout. The whole team was professional and treated their work environment (my house) with respect – shoe covers and floor covers throughout the house, where they expected to have foot traffic. I am impressed with the product they sell, and the manner in which they conduct their business. Looking forward to working with Command Air for years to come.


Care Ambulance Service Communication Team – Anaheim, CA

It was a real pleasure working with the two certified technicians Jack and Paul. They worked quietly, efficiently and completed the job on time. They were also courteous about the noise. This was especially important because the air conditioning unit they were installing was in a dispatching center for Care Ambulance. We highly recommend Jack and Paul for any job for their professionalism, level of skill and finishing the job with absolutely no mess. If we ever need another air conditioning unit from Command Comfort, Jack and Paul will be the first on our list.


Rick H. – Huntington Beach, CA

Well, as I write this, it is just shy of 100 degrees F… outside, that is… But in our room where the ductless mini-split AC has been installed, it is a COOL 71 degrees! We are so pleased with the whole experience of getting air conditioning for the first time in our home. The whole process from setting up a house call with Jeanne in your office for a demonstration and cost estimate done by Jamie- as friendly and courteous and professional as could be – – to an on-time as promised installation by Christian and Paul, we could not ask for better! They did a great job on the installation on a HOT day, and when finished, showed us how to operate and care for the unit. The Mitsubishi effortlessly cools the room down, and it runs so quietly that you don’t even realize it is on, except for the green light. It is Awesome. Thank you so much. We would definitely recommend Command Comfort with no hesitation to anyone who is considering adding HVAC to their home!


Lisa C. – Hawthorne, CA

Command Comfort rocks! The guys (Jack and James) were super nice, professional and knowledgeable! I absolutely love my system, I think this ductless AC system is the better option over Central air because I didn’t have to replace my furnace and sis big have to do any dry wall repair. Jack and James kept their work areas super clean and protected my hard wood floors with covers and they wore shoe covers. Jamie was excellent too! If you go ductless go Command Comfort and they are approved for Hero program which a great way to write the system off on your taxes!


Alberto C. – Long Beach, CA

My house was build in 1924, unfortunately we bought this property without AC and during the summer the temperature inside the house can get up to 104°. After researching and waging our different options whether to go with central AC or duck-less. Getting estimate from 4 different companies Command Comfort was on top of our list, Starting with Jamie who came in to do the assessment on what unit we need it for our house, extremely helpful. He explain everything step by step, He was patient with us and he found the best way to finance our A/C. A day before the installation they give you a courtesy call to confirm the appointment. Mike and Todd arrive on time and immediately began to work on the installation. Truly professional and they made it seem so easy! I’m extremely happy with the installation and professionalism of Command Comfort.


Garcia, R. – San Pedro, CA

I contacted Command Comfort for an estimate on a ductless system. James came out to the house and explained the system and the many different options. He was very thoroughly and was so helpful with all the paperwork we needed to fill out. My installers, Mike and Todd were awesome. They were very professional, protected the wood floors and cleaned up at the end of the day. After the installation, Mike tested the system and instructed my wife and I on how to use it. The units are so quiet and it’s so nice to have AC! Thanks to Command Comfort, Chris, James, Jeanna, Mike and Todd for making this process go smoothly. We highly recommend Command Comfort!

Gerald K. – Huntington Beach, CA

From Jeanna and Jamie to begin with to Jack and Paul who installed my system, It was a pleasant experience. I’m happy with the installation and how professional everyone was at Command Comfort. If you want a ductless mini split, this company is the only one to hire.


Garce A. – Downey, CA

After many years dealing with a window air conditioning unit, which really never cooled the whole house and a wall heater, which never heated the whole house, I decided it was time for a change. I heard about the Mitsubishi ductless systems through my contractor and begun researching online. Mitsubishi got me in touch with a Diamond contractor, Command Comfort.

I chose Command Comfort because they are a company that specifically deals with ductless systems. It was a no brainer after reading all the great reviews on YELP, about their expertise and customer service. They did not disappoint! Every person i spoke to or dealt with at Command Comfort was absolutely fantastic! Jeanna was my first contact with Command Comfort, who asked a few background questions about my house and set-up the appointment with the salesman, Jamie who arrived on time. Jamie explained thoroughly on how the system works along with an actual demonstration on how quiet the unit is when running and the price of the system. The installation crew, Christian and Jonathan also arrived on time and were so professional and knowledgeable. They worked efficiently and took the time to make sure they covered the areas where they were working. They even made a makeshift isolated section so that when they had to drill through my brick walls, the brick dust would not go all over the place. They wore shoe covers each time they entered the house, which is especially great if you have light carpet, like I do. The installation Manager, Peter also came by, just to make sure that things were going well with the installation. After the installation was complete, Christian went over the remote control operation and some general cleaning maintenance. Jeanna also set-up my appointment with my city inspector, which commented on how good the installation was.

I have had my Mitsubishi mini split system for a little over a month now and I am super happy with the performance of this system. I wish I had made the change a LONG time ago! If you’re in the market for this type of system, do yourself a favor and call Command Comfort.


Marcos C – South Gate, CA

Command Comfort is Great! Beginning with Jamie who is very customer friendly and a cool person. The installation was great and these guys are professionals! They take great care to make sure everything goes perfect and are attentive to their job. They are experts in what they are doing and take pride in the quality of their work. Jack and Christian installed our units and were awesome! I am so glad I chose this company and they were not kidding when they said they were a 5 star company! Thank you Command Comfort!


Chris F. – Garden Grove, CA

Here’s the quick version: Command Comfort installed some mini-split ductless A/C system in my home and I was extremely happy with the service and product I received. They were very knowledgeable, very courteous, got it done on schedule, and did a great job with the installation. I would highly recommend this company if you are looking into getting an A/C system!

If you’re so inclined to read more, here’s the long version: My wife and I are recent transplants to California, and we don’t have any family out here or anybody that could refer us to a company that installs A/C systems…, we headed to the internet in search of a company. We had recently purchased a house in Garden Grove that only had those old style wall heaters (with only one of four working) and no cooling units. Because of the way that our second floor addition was done on our home in the 1980’s, it was impossible to install a traditional central A/C system with ducts and all, so we had to look into the mini-split ductless systems (and I had no experience with these at all). So, based on our searching of Angie’s List and Yelp, we had a bunch of companies come out and give us estimates and design proposals for installing one of these mini-split systems. When Chris from Command Comfort came out, he actually brought one of the units with him so I could see one first-hand (something that none of the other companies did). He was very friendly, knowledgeable, and took our concerns and suggestions into consideration with the design plan and estimate. After getting all of the quotes from all of the companies, we found that Command Comfort was very competitively priced, but the reason we chose them was because they seemed the most competent and genuine of all of the people/companies that came out.

Everything was put in writing in a contract ahead of time and we scheduled an installation date. Unlike most contractors I’ve dealt with in the past, they showed up right on time and finished exactly as scheduled. Their office staff was very responsive and gave me a reminder call a few days ahead of time. In fact, any time I spoke with their office staff (Jeanna mostly), they were very friendly and easy to get in touch with, as they would respond quickly if I left a voice message or email.

After having used the system and dealt with Command Comfort, we are definitely glad we ended up choosing Command Comfort. I’m an engineer and am very particular (some think slightly obsessed) with the quality of products as well as the quality of installations, and they did not disappoint! I closely inspected everything (even taking levels to the wall-mounted units inside the house) and you could tell that they take pride in their installation. I was informed that all of their employees receive extensive training, and it shows. The unit passed city code and official permits were received. Also, there were no hidden fees/charges, and I was billed exactly what was quoted in the original contract. The system works great and cools our house extremely quickly and very efficiently, so it seems that the Mitsubishi line they exclusively use are great. This is a very professional company, and I know that if anything were to need to be fixed/adjusted with the system, they would not hesitate to come back out and make it right. Thanks to Command Comfort, Chris, Jeanna, and their entire staff for making this process go as smoothly as possible.